Your rights under federal law

Before you sign a contract with any credit repair company, federal law requires it to give you the statement below as a separate document. We’ll send it to you with our written list and price. It’s posted here so you can read it first.

Consumer Credit File Rights Under State and Federal Law

You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any “credit repair” company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is over 7 years old. Bankruptcy information can be reported for 10 years.

You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee. There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The credit bureau must provide someone to help you interpret the information in your credit file. You are entitled to receive a free copy of your credit report if you are unemployed and intend to apply for employment in the next 60 days, if you are a recipient of public welfare assistance, or if you have reason to believe that there is inaccurate information in your credit report due to fraud.

You have a right to sue a credit repair organization that violates the Credit Repair Organization Act. This law prohibits deceptive practices by credit repair organizations.

You have the right to cancel your contract with any credit repair organization for any reason within 3 business days from the date you signed it.

Credit bureaus are required to follow reasonable procedures to ensure that the information they report is accurate. However, mistakes may occur.

You may, on your own, notify a credit bureau in writing that you dispute the accuracy of information in your credit file. The credit bureau must then reinvestigate and modify or remove inaccurate or incomplete information. The credit bureau may not charge any fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the credit bureau.

If the credit bureau’s reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the credit bureau, to be kept in your file, explaining why you think the record is inaccurate. The credit bureau must include a summary of your statement about disputed information with any report it issues about you.

The Federal Trade Commission regulates credit bureaus and credit repair organizations. For more information contact:

The Public Reference Branch
Federal Trade Commission
Washington, D.C. 20580

Text of 15 U.S.C. § 1679c(a), as published by the U.S. Government Publishing Office. Checked November 2026.

What this means in practice

  • Free reports, weekly. Equifax, Experian and TransUnion now offer free reports every week at AnnualCreditReport.com, which is more than the statement above requires.
  • No payment before the work is done. A credit repair company may not charge you for a service before it has fully performed it.
  • A written contract. It must describe the services, the total cost and how long the work is expected to take.
  • No waivers. A contract can’t make you give up these rights.

Where to complain

You can report a problem with any credit repair company to the Federal Trade Commission at ReportFraud.ftc.gov, to the Consumer Financial Protection Bureau at consumerfinance.gov/complaint, or to your state attorney general.

Sources: 15 U.S.C. §§ 1679b(b), 1679d, 1679f; FTC consumer alert on free weekly credit reports (Oct. 2023). This page is general information, not legal advice. Checked November 2026.